Mission Statements

NCS is an NICEIC registered company offering electrical, refrigeration control and support services to the refrigeration and electrical contracting industries.

NCS's mission is to deliver to our valued customers an innovative service superior to any offered by our competitors within the United Kingdom. This means being the company that is the most valued and sought after for ensuring quality, service and value for money.

NCS Quality Assurance Statement

At NCS we are very proud of our BS EN ISO 9001:2000 certification. Our registration is the cornerstone of our quality system and confirms our commitment to a "total quality" culture in every product and service we provide.

Yearly compliance audits by Quality Management Systems (QMS) require that we demonstrate adherence to our procedures, while regular internal auditing and management reviews enable us to continuously improve the products and services we provide to our customers. NCS's registration to the ISO 9001 Quality Standard means that you can depend on us for consistent, high quality products and services.

We are also committed to the following company principles:

• understanding our customers' requirements - the customer has a choice, and therefore we must be the best choice
• meeting and exceeding our customers' expectations
• establishing long-term working relationships with our customers and also our suppliers
• employing a dedicated workforce through a continual improvement programme that mutually benefits both NCS and the workforce
• continually monitoring, reviewing and improving all products and services that NCS provides
• striving to provide a "right first time, every time" service.

If you have any queries regarding the quality of products or services that NCS provides, please do not hesitate to contact us. Any feedback is always welcome, as it helps us to improve the service we provide to you as a valued customer.